+971 58 630 7771
moin@oudalmoin.com

Now Delivering Throughout The UAE

Now Delivering Throughout The UAE

Cancellation Policy

1. CANCELLATION AND RETURNS

1 Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

2 . Should you wish to cancel or return any Products, you may only do so in accordance with our Returns & Cancellation policy. This Returns & Cancellation Policy does not affect your statutory rights as a consumer distance selling legislation or e-commerce regulations in the territory to which the product is shipped (“Regulations”).

3. We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.

4 .”Refunds will be done only through the Original Mode of Payment”.

5. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

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